From:	KENWORGAN -(KENWORGAN)	TO:	ALL

Date Posted:	201999-26-10 6:35:00
Message: Body:	How can I tell if the receiver is bad or the the actuator arm? Who should I call first my dealer or Gi?

From:	Shon -(4DTVHDTV)	TO:	KENWORGAN

Date Posted:	201999-26-10 7:46:00
Message: Body:	1. You could try a unplugging the 4DTV from the AC outlet to do a reset. Possible noise on the AC line could have locked up a Intregrated circuit. 2. If you know the correct voltage output on the 4DTV you could measure the control signals going to the arm with a Digital or analog meter. 3. If you had another receiver you could swap it out to see if it will move the dish.

From:	FRETZER -(FRETZER)	TO:	KENWORGAN

Date Posted:	201999-27-10 9:57:00
Message: Body:	Do the relays click when you attempt to move the dish? If so, connect a VOM to the actuator terminals and see if there is a voltage present when you attempt to move the dish. It should be around 24VDC. It may be a very brief spike as the IRD will terminate the attempt to move the dish if movement isn't detected. If there is, it is likely an actuator problem otherwise it is an IRD problem. I had similar problems with mine - it worked for about a week. It turned out that one of the terminals on the bridge rectifier on the motor control board was too short and wasn't making proper contact with the PC board trace - it didn't penetrate all the way through the board and the wave soldering formed a weak solder bridge that eventually failed. I "touched up" the solder connection and it's working ok now (don't try this at home kids). If it fails again, I'm shipping it back. Stuff like this really should be caught in QA don't you think? Don

Date Posted:

201999-27-10 9:57:00

Message:
Body:

Do the relays click when you attempt to move the dish? If so, connect a VOM to the actuator terminals and see if there is a voltage present when you attempt to move the dish. It should be around 24VDC. It may be a very brief spike as the IRD will terminate the attempt to move the dish if movement isn't detected. If there is, it is likely an actuator problem otherwise it is an IRD problem.

I had similar problems with mine - it worked for about a week. It turned out that one of the terminals on the bridge rectifier on the motor control board was too short and wasn't making proper contact with the PC board trace - it didn't penetrate all the way through the board and the wave soldering formed a weak solder bridge that eventually failed. I "touched up" the solder connection and it's working ok now (don't try this at home kids). If it fails again, I'm shipping it back. Stuff like this really should be caught in QA don't you think?

Don

From:	SMITH314 -(SMITH314)	TO:	KENWORGAN

Date Posted:	201999-29-10 10:27:00
Message: Body:	My 4DTV reciever is in the shop for the exact thing! After getting some good help in this and other forums I hooked up my dish motor to a car battery and monitored the pulses with a ohm meter. It worked fine in both directions and the pulses were there too so I sent it out for repair. It's been gone about two weeks so I hope it's back soon. Just disconnect the M1 & M2 from the back of the unit along with the 5v and pulse wireing. Hook up a car battery (if possible) to the wires that were connected to the M1 & M2. You should be able to move your dish both directions by reversing the wire. Also while it's moving you should be able to connect a ohm meter across the wires that were connected to the 5v & pulse. Use an analog meter if you have it, if not use a digital with it's audible option turned on, you should hear the beeps as the dish moves. Sounds strange but it works great. If the dish moves and your hearing the beeps then it's the reciever. If it doesn't work then it's the wiring or the motor.

Date Posted:

201999-29-10 10:27:00

Message:
Body:

My 4DTV reciever is in the shop for the exact thing! After getting some good help in this and other forums I hooked up my dish motor to a car battery and monitored the pulses with a ohm meter. It worked fine in both directions and the pulses were there too so I sent it out for repair. It's been gone about two weeks so I hope it's back soon. Just disconnect the M1 & M2 from the back of the unit along with the 5v and pulse wireing. Hook up a car battery (if possible) to the wires that were connected to the M1 & M2. You should be able to move your dish both directions by reversing the wire. Also while it's moving you should be able to connect a ohm meter across the wires that were connected to the 5v & pulse. Use an analog meter if you have it, if not use a digital with it's audible option turned on, you should hear the beeps as the dish moves. Sounds strange but it works great. If the dish moves and your hearing the beeps then it's the reciever. If it doesn't work then it's the wiring or the motor.

From:	PETER2213 -(PETER2213)	TO:	SMITH314

Date Posted:	202000-24-10 11:21:00
Message: Body:	Hi I had the same problem, check my arm it was OK. Sent my 4DTV to KCN Works in Calgary Alta. He replaced a 3.00 part plus $40.00 labour. And i had it back the next day. Great service for all satellite recievers. Cheers

From:	Mark -(4DTV)	TO:	PETER2213

Date Posted:	202000-25-10 9:13:00
Message: Body:	Can you send me or post the details for this repair center in Canada? I'd like to add it to the repair center list on the 4dtvforum website.

From:	PETER2213 -(PETER2213)	TO:	Mark

Date Posted:	202000-26-10 5:51:00
Message: Body:	Sure can, it's KCN Works C/O THIS IS FOR GREYHOUND DELIVERIES North East Depot 2520 23rd Street NE T2E 8L2 OR 3545 32ND Avenue Suite 868 Calgary Alberta T1Y 6M6 Phone 1-403-276-3714 His name is Ken Nelson Cheers Peter

From:	MEABURN -(MEABURN)	TO:	KENWORGAN

Date Posted:	202001-18-5 3:56:00
Message: Body:	Dish is stuck in west and can not adjust east/west limits....PROGRAM SATELLITES display only shows W6 G6 E2 M2 W7 W8.....Display for SATELLITE SELECT only shows X4 W7 W8 and KE....Currently I can view W8 stuck on C4 position but slightly off clear reception........Can my receiver be re-programmed or will I need to upgrade it......Thankyou for your prompt response...........Doug Cowden

From:	PETER2213 -(PETER2213)	TO:	MEABURN

Date Posted:	202001-18-5 5:49:00
Message: Body:	Can u move the dish to G-10?? That's where the receiver will take updates for all the satellite's. Probably best to clear all the memory first, then take new updates.