From the message archive at
www.satforums.com
 
Weak HBO Digital Problems

From: DRLev -(DRLev) TO: DRLev
Date Posted: 202000-24-1 10:01:00
Message:
Body:
I am wondering how many people are having problems receiving the weak HBO/MAX digital channels on G1 so I am conducting a poll. I do not expect this poll to be totally accurate, but if everybody that sees this message responds to the poll we will have a decent idea of the percentage of people that have the problem.

Also for the purpose of the poll I think we should define "having the problem" as either unable to view the channels and/or having pixelization to the point that these channels are not worth watching.


From: Kevin -(KEVINBBB) TO: DRLev
Date Posted: 202000-24-1 3:33:00
Message:
Body:
It would be better if people could also record their location and dish size.
Kevin Phoenix Az

From: J Fitzgerald -(JF222) TO: Kevin
Date Posted: 202000-24-1 4:11:00
Message:
Body:
Have a 10' solid dish c - ku that was installed in Western NY State by a professional dealer. When 4DTV was installed along with a new arm, the dish was adjusted for peak reception. No problems except occasionally peaking the location because of arm overrun.

PS this dealer does private systems for hotels, motels & apartments; C-Ku systems; and both small DSS systems; and does a good job.


From: Jay -(JZELTZER) TO: DRLev
Date Posted: 202000-24-1 4:13:00
Message:
Body:
I'm showing only a quality of 17 on most of the G1 HBO/MAX but I hasten to add that I've got to work on my 10' SAIA dish here in Arkansas...Have yet to receive G1 - 112, 115, 117, 118, 133 & 135.

From: Steve B -(AMIGASTEVE) TO: DRLev
Date Posted: 202000-24-1 4:47:00
Message:
Body:
I voted as not having the problem.

This is with a 10 foot Unimesh and Norsat 3915. Also my C-band signal is split to serve the DSR-101.

From: Bob -(HAWK3) TO: DRLev
Date Posted: 202000-24-1 7:20:00
Message:
Body:
Hi Darryl..

the question is not there. I am not sure which is which but G1 has seperate footprints for V and H transponders. the problem transponder also has a strong adjacent transponder. their are good and BAD transponders for HBO on G1.


From: DRLev -(DRLev) TO: Bob
Date Posted: 202000-24-1 8:22:00
Message:
Body:
Hi Bob:

Hopefully if enough info is posted we can see a trend(s) develop here. I can never remeber which transponder has the problem channels. I have never had the problem. I am hoping that people that have had the problem and fixed it will tell us how they fixed it.

Also if we can get info from people having the problem and what steps they have taken attepting to cure it we may see a common thread.

10' Dish
Chap CoRotor II (C/Ku)
Norsat 8915 C-Band LNB
Central Texas
75-85' cable distance from dish to receiver
Prosat 3500 slaved to 4DTV

Previously had a 25 degree Echostar LNB which did not have the problem


From: Bob Levine -(ROBJLEVIN) TO: DRLev
Date Posted: 202000-24-1 9:38:00
Message:
Body:
I never have had a problem.

10' Winegard Quadstar with 35 degree Cal Amp LNB in New Jersey.

Regards,

Bob


From: BCOWENS -(BCOWENS) TO: DRLev
Date Posted: 202000-25-1 3:06:00
Message:
Body:
Have not had a problem, but haven't been a 4 dtv user for long. 10ft dish, souther Ca, 55 cband & 1.0 ku lnb. Hope this helps.

Butch


From: ROGER HOUSER -(ROGERHOUSER) TO: DRLev
Date Posted: 202000-25-1 4:36:00
Message:
Body:
don't have the problem here in east tennessee if using a 10 foot(3 meter) antenna or larger. people with 7.5 dishes receive the channel 23 digitals ok but have trouble with the channel 18 even when using 15 degree stable norsat lnb's. Tweaking the dish with spectrum analyzer helps but digital freeze framing still occurs. we have a base of 450 4dtv units in the field and are regularly called or referred to by GI to HELP people in the east tenneessee region (100 mile radius of Knoxville,TN) I have over 20 years experience commercial and residential in the field of satellites and SMATV/MATV/VSAT and broadcast satellite (we are 3 of the original 25 investors/operators of shop at home network)and a ME EE. we know what we are doing. The main problem is that people were sold too small an antenna with the hype that it plays just as good as the larger dish used in their area, which it does on analog but falls on its face when it comes to the digital channels.

roger


From: Turls -(Turls) TO: Kevin
Date Posted: 202000-25-1 11:57:00
Message:
Body:
Central IL, 10' Perfect 10 Dish, did have 35 C and .9 Ku, now have 17 C and .6 Ku, neither gave me problems with the HBO channels. No surprise there I guess. Lowest quality I saw when checking last night was in the 50's.

From: Tim -(TEEPEECOMM) TO: ALL
Date Posted: 202000-25-1 12:53:00
Message:
Body:
Toronto, Ontario
7.5 ft dish, Norsat .5 ku, cheap PBI 17 deg c band.
Everything comes in just fine, all the time, because I put in a special effort to peak the dish, and I do mean a special effort.
I am a sat dealer/installer , so maybe it was a little easier for me, but it is not impossible.
Anyone in a reasonable part of the footprint with clear line-of-sight can do it too. And don't always go by specs, the cheap PBI works better than Norsat gold 15 deg, there are more things to consider than just the lnb temperature.
I still say get a ten footer, the difference in price is probably less than an installer spending a lot of time perfectly peaking a 7.5 ft dish.

From: OAKVILLA -(OAKVILLA) TO: DRLev
Date Posted: 202000-25-1 3:42:00
Message:
Body:
Chap Corotor II (C/ku) 10' dish in North central California...no problem!

From: jimohara -(jimohara) TO: DRLev
Date Posted: 202000-25-1 4:01:00
Message:
Body:
>Hopefully if enough info is posted we can see a trend(s) develop here. I can never remeber which transponder has the problem channels. I have never had the problem. I am hoping that people that have had the problem and fixed it will tell us how they fixed it. <

I fixed my problem by upgrading to a 10' dish from a 7.5' dish. I kept the lil guy, just added the 10 footer. My installer is a good kid, but I suspect, not as precise as could be. Add to that, a 12' high pole and I guess I can understand a little imprecision. I went from 15-17 quality numbers to 48-50 numbers on the Comedy, Zone, & Thriller Max channels. I live in Olathe Ks (22 miles south of Kansas City).
Jim


From: SCOTTXRAY -(SCOTTXRAY) TO: DRLev
Date Posted: 202000-25-1 5:06:00
Message:
Body:
I have just purchased Mike Shepards 4DTV. I voted that I cannot ever receive them...however I CAN receive ALL except for the following channels 112,114,115,117,118,120,133,135. On those I can not get anything but the "Please wait we are processing your request" screen or the searching for signal message. Signal is 90. Quality 0 or NO quality box.

On the other digitals signal is 90 and quality 45-50
Any signal with a freq. of 1090.000 will not come in, so it does seem to be transponder 19.

Located in Portland OR. 8.5' Orbitron with CAL AMP corotor feed and 17 degree generic lnb


From: BigPenguin -(BigPenguin) TO: DRLev
Date Posted: 202000-25-1 11:18:00
Message:
Body:
My results are much like scottxray's. I have a 10 ft mesh dish, a 15 degree C band, a chapparel corotor 2, an Norsat KU lnb.

My signal quality on ch 100 - 111 is Signal 88 Quality 22, then on 112,114,115,117,118,120,124 Signal 88, quality 0. Then things are back to ok on 124,126,127,129,130,132 Signal 88, Quality 22 then on 133,135,150 zip, nada.. Signal 88, Quality 0.

After that from 150 on its Signal 88, Quality 85 high end, 69 low end.

At one time I did get the channels I'm getting 0 quality on now , not the greatest, but they where there. Then about the time others started mentioning loosing digital lock, mine disappeared as well. Perhaps we have discovered the Northwestern Null anomaly :-)

My location is Medicine Hat, Alberta, or about 50N 110W

Walter


From: DRLev -(DRLev) TO: BigPenguin
Date Posted: 202000-26-1 12:48:00
Message:
Body:
Since you have received them before:

Is it possible that your dish needs to be repeaked to the arc?

Does the outside temperature effect your reception of the problem channels?

The following statements are possible explanations. They are only my best guesses at to what the problem may be.

There is a possibility that your LNB is noisy. The temp rating of he LNB is not as important to the reception of the digital signals as it is given credit for. The analog channels are far more forgiving of LNB noise than the digitals are.

Also LNB may be drifting off frquency. While on an analog C-Band channel you can adjust the LNB offset for the LNB. With a little experimintation you may be able to receive the problem digitals.

Adjusting the LNB offset for the C-Band LNB will effect all transponders on all C-Band satellites. If adjusting the offset helps you may need to replace it, because the drift will usually worsen with time.


From: Bill-CPBE-N4HMB -(WCHRISTMAN) TO: ROGER HOUSER
Date Posted: 202000-27-1 2:26:00
Message:
Body:
Hey Roger,

I'm also in east TN with a 10 footer and no problems. I've peaked my dish with a Tek 2712. Need any help with southeast TN? I'm in Chatt and can do side work with the 2712 from the TV station I work for.


From: nightcapg -(nightcapg) TO: Brian
Date Posted: 202000-27-1 2:29:00
Message:
Body:
i'm in central florida and have no problem wiht hbo or with any other channels..4dtv is the best... and the pictures so clear..actually mine are better thansome of the dvd demo's in the stores...captain dave

From: LARRYHH -(LARRYHH) TO: DRLev
Date Posted: 202000-28-1 5:40:00
Message:
Body:
Hi! I am a fairly new owner of a 4dtv system (3 mo). When I had it installed I didn't notice that I didn't get the set of digital channels sent from transponder 18 of G1, which I assume this is about. After much playing and tweaking I can get titles and intermittent bady broken up video. I have reported this to my installer several times and all I get is I'll have someone who knows more than I do call you back. Yah, sure! And the check is in the mail too! So I called Netlink, my programmer and they said that my equipment must be under capcity (dish size and/or LNB quality) because I was authorized to recieve these channels. I got this same answer from G.I. So now I need to make a decision as to upgrading my 8 ft dish or try a better LNB. I would be open to some suggestions or advice from you experts out there. I live in SW Ohio. I just called my installer and he said he would try to fix this problem tody. I'll post the results later.

From: DRLev -(DRLev) TO: LARRYHH
Date Posted: 202000-28-1 9:10:00
Message:
Body:
The 1st thing you can try is to tune to one of those digital channels. Have another person go out to the dish and while standing in front of it gently/slowly push and pull on the bottom edge of the dish. By doing this you can tell if raising or lowering the dish will help.

2nd would be changing out the LNB. Having a spare doesn't hurt, so if it doesn't help you haven't wasted wasted your money or effort. I doon't really think that buying an expensive PLL LNB will help you. Something like a Norsat 8915 should be sufficient. They usually cost around $60-$70.

I assume you have already attempted adjusting the focal length of the feedhorn.


From: MCMARTIN -(MCMARTIN) TO: ALL
Date Posted: 202000-28-1 11:11:00
Message:
Body:
This makes absolutly no sense to me at all.

I too cannot get the HBO's on G1 (that range from about 120-140). It does seem to be polarity related (H comes in, V does not -- or something like that, I'm not at the dish to give solid answers).

All other Channels across the sky seem to be just fine -- and if not, manual peaking of the dish and LNB (6/4/4) seem to fix things. Manual tweaking of the Digi channels on G1 does not correct for the questionable signal from (that transponder?) on G1.

If I do 6/4/4 and check for strength on G1, all 1-24 Channels of the Analog side of G1 read at strength 88 or higher. The Digital Channels that I *can* receive on G1 are Of Quality 50 or better. Going to the "barren" digital channels on G1 never get me past 7 on Quality (typically start at 0-1, with tweaking it can get up to 7, which means I get a pixelated picture).

I'm North of Atlanta by 30 miles, on a 8' Winegard (4 post LNB mount, Ajak H-H). I installed this myself and upgraded to 4DTV over the summer. Installed Skyvisions' Digital C/Ku LNB. I've been out to the dish to manually adjust settings (all but F/D settings)and everything else comes in stellar. Since I can get 99% of everything else, I'm doubting that it is my equipment that is in question here.

If the rest of the sat (All C-band Analog Channels) come in fine, at high strength, and the Digital Channels are encoded (Muxed?) on top of those strong channels, and this only affects one dimension of polarity (H vs V), and I have NO problems with any other sat settings, why are you all saying that this is not a Dish Tweakage issue? Help me understand where my logic is awry ..

I'd venture a guess that there is a transponder issue, and the digital channel range in question has a weaker than normal output for that polarity on that single transponder.

To make up for that, we have to adjust for it terrestrially. It seems that the only answer is a larger dish that is closely tweaked is the solution that's going to make any difference.

Is there anyone that can verify the signal strength for the Digital Channels on G1 (all ranges / all polarities), put this in a table that we can all see?

If someone can prove to me that the effective signals that are coming from ALL transponders in the frequency spectrum that sweeps from Analog to Digital (I'm presuming that Analog will be on the low end, Digital on the high end) -- even in the Digital transponder range in question, then I'd feel better about calling my Dish Tweaking skills as rusty.


From: LARRYHH -(LARRYHH) TO: DRLev
Date Posted: 202000-29-1 1:15:00
Message:
Body:
Hi, Larry again... thanks for your timely reply. We are suffering some -0 temps right now, but when I get a chance I will try your sugestions. The installer came today while I was at work and tried to peak the dish, thinking he could do better job than I could, (probably could) but failed as I did. He said he would return with a new/better LNB next week and try that. Apparently the previous lack of response was only poor communications and not any other reason.

From: ROGER HOUSER -(ROGERHOUSER) TO: HERBSSAT
Date Posted: 202000-29-1 5:42:00
Message:
Body:
Here in Knoxville we suffered for many years with having 4 major distributors that encouraged every person who they thought could sell a c-band system to put them in. So a majority of the people we end up servicing are not the customers that we installed. The breakpoint of receiving the digitals on GALAXY 1R seems to be at the 36 dB antenna gain mark plus or minus 0.5 dB. What we have are a lot of poorly installed and less than ideally maintained systems that when they were installed were not, and the people who serviced them were not real qualified to do so. As a result the jobs we go to really require a lot of tweaking as the system wasn't properly installed to begin with, or as in case of some removal of antenna and reset of ground pole, replacement of insufficent cable(non direct burial,too small a coax for distance ran,etc. People are general amazed when we get done that there are no "sparklies" in their pictures because it wasn't always that way from the beginning. Yes a 7.5 foot antenna will give you the necessay gain on a good day to receive the digitals. We design our systems so that there is enough fudge room to give a good picture when the days aren't so ideal which is usually when the people are watching their tv anyway!
Roger

From: Kim -(KJAM39) TO: LARRYHH
Date Posted: 202000-30-1 12:57:00
Message:
Body:
I had that problem too with my digital HBOs when I first got my 4d. I had to have my local dealer come and realign my dish and they have come in great ever since. That was about a year and a half ago now. I still get some breakup now though sometimes on the HBO Zone and comedy zone channels but usually adjusting the skew and adjusting the dish does the trick to make them come in great.

From: wow -(AKH1) TO: AJ
Date Posted: 202000-30-1 3:08:00
Message:
Body:
In scanning this thread I haven't seen this mentoned so I'll throw this in:

Don't for forget to make sure the feedhorn is centered to begin with! A 'buttonhook' type in particular can 'droop'. ... but that doesn't mean another type mount can't be loose or sloppily setup.

All the peaking in the world can be useless if the feedhorn isn't properly 'centered' to begin with. That can 'distort' you other findings.

I used chain and turnbuckles to pull my feedhorn (which was mounted on a buttonhook) into true center.

Alan


From: kcaputo -(kcaputo) TO: DRLev
Date Posted: 202000-30-1 4:36:00
Message:
Body:
I am using a 7.5 ft mesh dish .Until recently could not get a lock on weak HBO feeds but had a guy come over and peak my dish ...I now get the weaker HBOchannels with quality in the low 20s no pixelation at all even in heavy rain using a norsat 8000 15db lnd all digital channels come in fine

From: MIKELL68 -(MIKELL68) TO: DRLev
Date Posted: 202000-1-2 2:55:00
Message:
Body:
I've never had the problem.

I have a 10' Perfect 10 mesh dish
Eagle Aspen 23 degree Digital Grade C band LNB
Located in Northwest North Carolina near Winston Salem.

Installed in August 1998 by a person with 15 years experience in TVRO installations. I get excellent service from them too, by the way.

Signal 84 Quality 64 to 72.Michael L. Lawson


From: TEDBRIDGES -(TEDBRIDGES) TO: DRLev
Date Posted: 202000-2-2 8:13:00
Message:
Body:
DRLev...I am in So. Cal. and have had a 12 ft mesh dish since '87. The reception that I receive on G1 on hbo and max digitals is excellent.

Ted....


From: David Kuhn -(DAVEYK) TO: MCMARTIN
Date Posted: 202000-3-2 4:26:00
Message:
Body:
hello there. I have a 7.5 foot wineguard with a ajak H-H mount in pieces in my garage. When I used it in sw ohio, I had a hard time with g1. I found that I could get G1 in a lot better by shortening the feedhorn distance to the dish, but that killed KU. The wineguard may have been okay on G1 if it was set up with a cband only feedhorn.



From: FRANK18944 -(FRANK18944) TO: DRLev
Date Posted: 202000-5-2 2:22:00
Message:
Body:
I have a Unimesh 7 1/2 Ft dish in South Eastern PA. When I get pixelation on the G-1 digital channels, I repeak dish on a weak analog channel and this usually helps. But even after repeaking the digital picture will occasionally breakup, and relock itself. I've never lost the signal completely.

I regret not buying a 10 ft dish originally and plan to upgrade to 10 ft this spring if I can find a decent local dealer. There's very limited or zip C-Band support in this area.