From:	dswope tester40 -(SATMAN1)	TO:	ALL

Date Posted:	201999-4-3 2:02:00
Message: Body:	I cannot get T6 into my Program Satellite Menu. I have set the dish on both G9780 and G9300 for over an hour on each station with no results. Any ideas on what to do?

From:	irishtom -(TOMIRISH)	TO:	ALL

Date Posted:	201999-5-3 12:10:00
Message: Body:	Yesterday 6,4,4 showed T6 and L6 but I could not program them in so last night I made sure that I was on G9-300 and put the receiver in standby or what ever it was off any way. This morning I tried again to program them in as they still showed at 6,4,4 but the screen just went back to the checked satellite I was on. I tried to program another satellite (S-9) which I had not programed in and had no trouble getting it programmed. So I unplugged the unit and went through the warm up process and got my IPG back, tried to program them again nothing. I then left it on G9-780 while I went bowling (I do have another life) and just tried again nothing. My trip counter is 0 because of the unplug and Channels show 4358. I am at a loss and don't know what else to do. I am going to put it on G9-780 when I shut down tonight but I really would appreciate any other suggestions since I sure don't want to do a master clear unless that is the only way. I have never had this problem before, when K5 was added I had no problems. Thanks to anyone who can help

Date Posted:

201999-5-3 12:10:00

Message:
Body:

Yesterday 6,4,4 showed T6 and L6 but I could not program them in so last night I made sure that I was on G9-300 and put the receiver in standby or what ever it was off any way. This morning I tried again to program them in as they still showed at 6,4,4 but the screen just went back to the checked satellite I was on. I tried to program another satellite (S-9) which I had not programed in and had no trouble getting it programmed. So I unplugged the unit and went through the warm up process and got my IPG back, tried to program them again nothing. I then left it on G9-780 while I went bowling (I do have another life) and just tried again nothing. My trip counter is 0 because of the unplug and Channels show 4358. I am at a loss and don't know what else to do. I am going to put it on G9-780 when I shut down tonight but I really would appreciate any other suggestions since I sure don't want to do a master clear unless that is the only way. I have never had this problem before, when K5 was added I had no problems. Thanks to anyone who can help

From:	dswope tester40 -(SATMAN1)	TO:	wp4jot

Date Posted:	201999-5-3 10:46:00
Message: Body:	I have found out how to get T6. I did a Master Reset on my 4DTV receiver, and reloaded everthing and T6 came right in and also L6 (Ku). Of course a Master Reset requires you to reprogram all satellites, so it takes some time. If you do not know how to do a reset, go to the 4DTV.com website for info.

From:	4Dtv Dude (GI Firmware) -(4DTVDUDE)	TO:	ALL

Date Posted:	201999-17-3 4:17:00
Message: Body:	Everyone, We have discovered the cause of the problem. In addition to the virtual channel tables (VCTs), the 4Dtv also maintains a number of other tables, one of which is called the Transponder Data Table (TDT). It turns out that the TDT has overflowed. Some of the TDT entries for T6 and/or L6 are getting discarded, so the satellites cannot be programmed. Depending on which TDT entries your 4Dtv received first, you may or may not experience the T6/L6 problem. A TDT overflow can occur as a result of DXing to non-4Dtv services (in which case you pick up additional TDT entries that the 4Dtv doesn't normally need), but it can also occur over time if there are a lot of changes being made to the 4Dtv channel maps. For example, it is possible that some TDT entries inserted into the table a year ago are no longer used or needed, but they haven't been purged from the TDT. As a result, those of you who have had your 4Dtv for a long time and have not done a reset to factory defaults recently may have accumulated more TDT entries than others, thereby causing this problem to surface. The firmware engineers are working with Mr. 4Dtv to generate a set of maps that will purge all the old records from your TDTs, freeing up space for the ones required for T6 and L6. Stay tuned…

Date Posted:

201999-17-3 4:17:00

Message:
Body:

Everyone,

We have discovered the cause of the problem. In addition to the virtual channel tables (VCTs), the 4Dtv also maintains a number of other tables, one of which is called the Transponder Data Table (TDT). It turns out that the TDT has overflowed. Some of the TDT entries for T6 and/or L6 are getting discarded, so the satellites cannot be programmed. Depending on which TDT entries your 4Dtv received first, you may or may not experience the T6/L6 problem.

A TDT overflow can occur as a result of DXing to non-4Dtv services (in which case you pick up additional TDT entries that the 4Dtv doesn't normally need), but it can also occur over time if there are a lot of changes being made to the 4Dtv channel maps. For example, it is possible that some TDT entries inserted into the table a year ago are no longer used or needed, but they haven't been purged from the TDT. As a result, those of you who have had your 4Dtv for a long time and have not done a reset to factory defaults recently may have accumulated more TDT entries than others, thereby causing this problem to surface.

The firmware engineers are working with Mr. 4Dtv to generate a set of maps that will purge all the old records from your TDTs, freeing up space for the ones required for T6 and L6. Stay tuned…

From:	Jim30415 -(Jim30415)	TO:	4Dtv Dude (GI Firmware)

Date Posted:	201999-17-3 5:12:00
Message: Body:	Mr. 4DTV The corrupted maps problem took a different path for me. I suddenly lost P5. The 4DTV went to P5 but showed the map structure of B6. I removed P5 and now cannot reprogram it. The screen simply goes back to "select satellite" when I specify P5. I do not have A2 programmed since I can't receive it in my location, Georgia. I have complete maps of T6 and L6, although the polarity of both maps appears to be reversed. I unplugged the 4DTV and left it on G9 11 overnight. Got the updated Guide information, but no help with P5. Screen G while sitting on G9 11 looks like this: 4541 68 0 1920 64 65 0 11 TDT ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff ffff 11 11 11 5 33 33 0 11 0 0 0 0 0 74 0 560 000b 40 0000 210b00ff 1021 80 4b0b 0510 2100 0000 00 0000 00000000 0000 00 0000 0000 0000 ============= Added by DRLev as FAQ Info: The 1920 in the Diag G screen info above is the TDT count. This is the highest value allowed by 4DTV receivers.

Date Posted:

201999-17-3 5:12:00

Message:
Body:

Mr. 4DTV

The corrupted maps problem took a different path for me. I suddenly lost P5. The 4DTV went to P5 but showed the map structure of B6. I removed P5 and now cannot reprogram it. The screen simply goes back to "select satellite" when I specify P5. I do not have A2 programmed since I can't receive it in my location, Georgia. I have complete maps of T6 and L6, although the polarity of both maps appears to be reversed.

I unplugged the 4DTV and left it on G9 11 overnight. Got the updated Guide information, but no help with P5. Screen G while sitting on G9 11 looks like this:

4541 68 0 1920 64 65 0 11
TDT ffff ffff ffff ffff ffff ffff ffff ffff
ffff ffff ffff ffff ffff ffff ffff ffff
11 11 11 5 33 33 0 11
0 0 0 0 0 74 0 560
000b 40 0000 210b00ff 1021 80 4b0b 0510 2100
0000 00 0000 00000000 0000 00 0000 0000 0000

=============

Added by DRLev as FAQ Info:

The 1920 in the Diag G screen info above is the TDT count. This is the highest value allowed by 4DTV receivers.